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Senior People Operations Specialist



People & HR, Operations
Posted on Thursday, July 4, 2024
People · Brazil Office

Senior People Operations Specialist

Don't miss out on this incredible opportunity to be part of our expansion into Brazil. Join us at Amenitiz and be part of our success story!

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Are you ready to be part of an exciting journey as we open up a new continent? At Amenitiz, we're expanding into LATAM and we want you to be part of the founding team, helping us build our presence from the ground up in this vibrant market. This is your chance to join us in making technology accessible to independent hoteliers all over the world, from the heart of Paris to the stunning Uyuni Salt Flats in Bolivia.

At Amenitiz, you’ll be working with us toward our shared vision to bring knowledge and innovation to the hospitality industry. We are committed to empowering independent hoteliers and helping them focus on what matters the most to them: crafting fantastic experiences for their guests.

Don't miss out on this incredible opportunity to be part of our expansion into LATAM. Join us at Amenitiz and be part of our success story!

About the role

As a Senior People Operations Specialist, who will be our first HR person in the Brazilian office, you will foster a supportive and efficient environment, ensuring a positive employee experience and compliance with labor laws. This role is key to accurate payroll, reliable HR systems, smooth administration, and effective office management. You will set up the office, prepare the legal entity for hiring, and create a seamless HR experience to support a productive workplace culture.

Your missions

  • Designing, maintaining, adapting, and conducting comprehensive onboarding for new employees to ensure a smooth integration into the company
  • Day-to-day administrative tasks such as data input, answering questions from employees, HRBPs, and TA Partners, payroll, and various kinds of reporting
  • Preparing the legal entity for hiring, including ensuring all legal requirements and documentation are in place, and setting up payroll, benefits, and other necessary HR systems.
  • Adapting HQ core processes to our Brazilian operations and providing continued feedback to the People team towards harmonizing the two locations acting as one company.
  • Planning and coordinating office events to enhance team engagement and morale.
  • Office management tasks such as organizing office operations, managing office supplies, and ensuring the office environment is efficient and well-maintained.
  • Revisiting core processes periodically and improving them through automation and simplification.
  • Ensuring data accuracy in all relevant systems by conducting regular data audits.
  • Implementing and/or maintaining automated and well-documented processes.
  • Participate in Company Wide People Projects

    Your profile

    • Bachelor's/Master's in HR, Employee Relations, Psychology, or a similar discipline preferred (or equivalent experience).
    • Proven track record of success as a People Operations or equivalent role within at least 1 successful software company (ideally SaaS, B2B) that scaled fast over 2+ years
    • You possess a deep understanding of Brazilian employment legislation, payroll practices, and HR operations.
    • Proven kick-starter skills: Ability to start with a fresh canvas, execute tasks quickly, and balance between “better done than perfect” and “perfect” as required.
    • Customer-driven: Strong passion for understanding internal customer needs, anticipating them, and delivering effective solutions.
    • Driving and Coaching capability, you are able to operate as the key HR contact for the leaders, providing coaching and guidance across the employee lifecycle
    • You are outcomes-driven with an extremely analytical & data-driven DNA.
    • You can effectively navigate complex challenges and provide practical solutions.
    • Native Portuguese speaker with excellent verbal and written communication skills in English.

    Sounds fantastic, but why Amenitiz?

    We are building a great product:

    Managing and streamlining processes in the hospitality industry can be challenging for independent hoteliers, especially when it comes to handling reservations (overbookings) and reducing online travel agencies' (OTAs) fees.

    We’ve built an all-in-one platform that provides property owners with everything they need to attract guests, handle bookings, grow revenue, and craft exceptional guest experiences most simply and easily as you can imagine.

    Our great team is waiting for you:

    As we embark on our LATAM journey in 2023 our team, which consists of over +300 talented individuals, is already making waves in Europe. We foster a culture of high-impact, challenges and growth, empowering each team member to uncover their full potential. Within Amenitiz, you'll discover a community of passionate, approachable, and dedicated individuals who thrive in a collaborative work environment.

    We strive to bring our best every day, leading with empathy and building a client-centric culture of success. We're ready to roll up our sleeves and make a positive impact wherever we go.

    Ready to face new challenges?

    Growing fast means more opportunities for everyone. Amenitiz has ambitious expansion plans while striving for operational excellence: this could be opening new markets, launching new features, building unique business functions, and so much more.

    Our software is trusted by over 10,000 hoteliers in more than 37 countries — and this is growing fast! That's millions of bookings a year and countless people working behind the scenes to improve the lives of hoteliers and guest experiences. Bring your best and enjoy the ride!

      With the support from key investors and a highly successful $30M series A funding round in 2022, we are now embarking on our LATAM expansion journey. We are excited to scale our portfolio of hoteliers globally, dive deep into each market, and more than anything, have a ton of fun, create impact, and learn along the way.

      People Operations
      Brazil Office
      Job Language
      Contact Carolina Marques Talent Acquisition Partner – People

      Brazil Office

      Workplace & Culture

      Amenitiz fosters a culture of positive vibes, empowering each team member to discover their true potential. Within our team, you'll find a group of passionate, friendly, and ready-to-take-ownership people, who deliver a committed working environment.

      We endeavor to bring our best every day, leading with kindness, and building a client-first culture of success. We are ready to roll up our sleeves and leave the place better than we found it.

      About Amenitiz

      We created Amenitiz because we believe technology is the key to making success and profitability accessible to every hotelier in the world - whether in the heart of Paris or the Uyuni Salt Flats in Bolivia.

      Our mission is to build an all-in-one platform to help owners grow and manage their vacation properties by making attracting guests, managing bookings, and crafting exceptional experiences simple and easy. We invite you to be part of our growing community and help us redefine the future of online hospitality together.

      Founded in 2017
      Co-workers 350+ wonderful people
      People · Brazil Office

      Senior People Operations Specialist

      Don't miss out on this incredible opportunity to be part of our expansion into Brazil. Join us at Amenitiz and be part of our success story!

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