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Customer Engagement - Intern



Customer Service
Buenos Aires, Argentina
Posted on Friday, May 24, 2024

Youth Professional Program

Are you ready to help customers get onboarded with AppsFlyer? Are you ready to bring your brilliant ideas to help improve our automated onboarding process? Then you just might be the right person for our Customer Engagement Intern position.

This is an opportunity to work with AppsFlyer’s customers at scale. In this role, you will help customers overcome onboarding challenges, communicate best practices, and influence workflow processes to maximize customer success with AppsFlyer's product.

Please submit CVs in English only.

What you’ll do:

  • Provide support to customers on all levels with business and product needs
  • Learn, understand & assess customer needs to identify upsell opportunities
  • Teach clients how to get started with AppsFlyer's products
  • Educate customers with marketing materials and product documentation
  • Provide customers feedback to internal teams
  • Introduce product new features

What you have:

  • Business proficiency to fluent level of Spanish - written and verbal
  • Business proficiency in English - written and verbal
  • Excellent multitaskings skills, prioritization and time management skills
  • Excellent communication and collaboration skills

Bonus Points

  • Being recommended by an AppsFlyer team member!

As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO