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Senior IT Engineer



London, UK
Posted on Tuesday, September 12, 2023

About Cazoo and our culture:

In just four years, we’ve transformed the car buying experience in the UK and we’re seeking the best talent to help us move forward in our journey.

Right now, we are looking for people who want to maximise their impact – for their careers, colleagues and our customers. We're looking for someone who wants to learn with the best, take the initiative and love the challenge of working in a constantly evolving organisation. You will also be driven to make a positive impact on others and want to be part of building a strong community at work.

Our aim is to make getting your next car no different to ordering any other product online today, where consumers can simply and seamlessly purchase a car entirely online for delivery or collection in as little as 72 hours.

Job Summary:

We are looking for an enthusiastic individual who is passionate about IT, identity management (Okta) with knowledge of networks (ideally Meraki and Ubiquiti). This role requires you to be the subject matter expert on identity management in Okta to support the IT Operations team and the wider business.

Your daily duties will include configuring workflows, SSO deployments, administration of Google Workspace, Okta and Jumpcloud. Troubleshooting network/wifi issues across multiple sites using Meraki/Ubiquiti.

Key Responsibilities:

  • Identity and Access (Okta)
  • Google Workspace
  • Jumpcloud administration
  • provide consulting & advice to the engineering team, IT team, and wider business, on security topics
  • Network and Wifi troubleshooting and administration (Meraki and Ubiquiti)
  • General IAM administration
  • Work closely with the HR business system engineer
  • Install and monitor security software (e.g. Crowdstrike, Cisco Umbrella)
  • Provision users for Single Sign On applications
  • Respond to business needs via helpdesk system (Freshservice)
  • Mobile device management with JAMF/MobiControl/Apple Business Manager

Skills, and Experience Required

  • Min 2 years of IAM experience (Okta)
  • Demonstrated experience in IAM best practices - certifications preferred
  • Experience in performing assessments across existing IAM practices and recommending improvements based on risk to the organisation
  • In-depth knowledge of the SAML protocol, useful when debugging SSO issues
  • Experience with wifi networks supporting multiple sites
  • Strong analytical skills
  • Experience in working in a Google Workspace environment
  • Knowledge of Okta (and other SSO tools), Multi-Factor Authentication, Jumpcloud (not essential), Freshservice
  • Prior experience in creating documentation
  • Excellent written and verbal communication
  • Ability to connect with all partners, to include leadership, system engineers and end users
  • Ability to work cross-functionally, establish credibility, and working relationship within internal and external partners to ensure a shared outcome
  • Effective communication and ability to convey solutions to business including comfort interacting with internal management and external partners
  • Good organisational, analytical and problem-solving skills with multiple priorities under tight deadlines
  • Attention to detail, ability to execute process, and follow through on tasks
  • Experience supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity
  • Experience with Helpdesk ticket systems and management
  • Excellent planning skills
  • Inquisitive nature with an appetite to learn new technologies
  • Technical project delivery (automation, onboarding new applications etc)
  • Team player with a focus on customer delight

We value people who are:

  • Customer Obsessed. At Cazoo, people come before cars. We encourage service design thinking and understanding that customers interact with Cazoo beyond just a website.
  • Team Players. Being a small team, we encourage everyone to take ownership in their area and collaborate with others. No matter how many projects we deliver, each of us still has plenty to learn and it’s crucial we stay humble.
  • Fast Drivers. We focus on results, which means we keep the bar high and are always pushing ourselves to make fast decisions and learn as quickly as possible.
  • Data Driven. We value making informed decisions and using data to inform those decisions. If there's data, use data.

Useful info

We are an equal opportunity employer and we value diversity and inclusivity. We do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, national origin, disability status or marital status.

We are committed to ensuring accessibility in our interviews. From a physical disability standpoint, we have ensured our office is accessible but please do let us know if you have any issues or requests.

Similarly, we want to ensure neurodiverse candidates feel confident and comfortable with our interview process but appreciate there is not a ‘one size fits all’ approach to this. As such, please do let us know if you need any changes made to the interview process to accommodate yourself well.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).