Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
The Role and Team
We are looking for motivated Software Quality engineers to join our global team. This role will be part of our Reporting Actions team that deliver products and features to platform users to take predictive and prescriptive actions based on data. This isn't just an opportunity to join an amazing team, but also to have an impactful role in how we evolve our products.
As a Senior Quality Automation Engineer at Medallia, you will be responsible for evaluating the Test case automation needs, build automation strategy and create Automation scripts. You will also manage automation pipelines and test data and support ongoing feature upgrades to our software products.
Your role is pivotal in ensuring that our applications meet the highest quality standards and are verified continuously through automation pipelines.
Responsibilities
- Write automated E2E web UI and API tests. Occasionally integration tests.
- Implement CI jobs to execute automated tests, provide and synchronize relevant information.
- Write test data automated scripts.
- Collaborate on test framework development and related tooling.
- Define automation strategy with development teams.
Qualifications
Minimum Qualifications
- 5+ years of professional experience in Quality Processes of software products
- Demonstrated understanding of software testing methodologies and quality assurance processes
- Demonstrated understanding of Continuous Integration (CI/CD pipelines) and software development lifecycle
- Demonstrated experience in developing automated tests for API and UI applications using industry leading automation tools
- Demonstrated proficiency in Java, Javascript or equivalent languages
- Demonstrated experience working on Jenkins pipelines
Preferred Qualifications
- Bachelor's Degree in Computer Science or a related field or at least +2 years of relevant experience.
- Experience with Playwright for Automation and Postman collections for API testing
- Exposure to manual functional testing
- Experience working in Agile project environment
- Strong analytical and problem-solving skills.
- Effective communication and collaboration abilities
- Detail-oriented and committed to delivering high-quality results
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.
