Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The Role and Team

A phenomenal opportunity exists to join Medallia as the Technical Accounting Manager as part of our Finance leadership team. This is a key role that can be remote and will report directly to the Chief Accounting Officer. This individual will be responsible for researching all technical accounting and leading the implementation efforts for adoption of relevant standards, supporting diligence for acquisitions as well as completing purchase accounting and supporting technical positions, software revenue recognition, debt covenant compliance, drafting and reviewing annual financial statements, keeping current the Company’s accounting policies and procedures, and managing key accounting positions with auditors. This position collaborates with stakeholders across the finance and business community which requires someone who thrives on collaborating with a diverse team located across multiple locations and countries in a fast-paced environment.

Success in this role is dependent on leadership, organization, process improvement, technical strength and understanding, strategic execution, ability to deal with a rapidly changing business environment, analytical thinking, and strong communication.

• Manage the preparation of the annual financial statements including all financial footnotes and disclosures. Effectively liaise with CAO, accounting, FP&A, Sales, and legal on deliverables.
• Preparation of all technical accounting and disclosures, including research and preparation of technical accounting memos and working with third-party consultants, as needed to support conclusions.
• Responsible for documenting and updating accounting policies, adapting to the changes in our business as well as changes to U.S. GAAP.
• Determine the impact of upcoming and potential accounting and regulatory changes and proactively prepare the organization.
• Support ongoing technical training for the accounting organization, including the Company's foreign entities, and drive a controls-minded approach to financial reporting.
• Assist in the coordination of annual audits of external auditors, including delivery of supporting documentation, clearing questions/issues, and reviewing new accounting transactions and disclosures that are technical in nature.
• Involvement in acquisitions /divestitures, including assistance as required with the due diligence and integration process to identify and develop solutions to effectively address issues and opportunities.
• Complete purchase accounting and related research.
• Ensure adherence to debt covenants.
• Participate in research to ensure appropriate accounting for the Company’s equity program, M&A transactions, leases, revenue recognition, etc.
• Maintain the information in the Company’s stock administration system to ensure completeness and accuracy of records and related stock compensation expense.

Minimum Qualifications

• Bachelor’s Degree in Accounting Degree
• 4+ years of public accounting experience
• Technical accounting experience with stock based compensation, goodwill, intangible assets, and purchase accounting
• CPA Certification
• Demonstrated understanding and experience of financial accounting and reporting under US GAAP and SEC requirements including preparation of financial statements

Preferred Qualifications

• Big 4 audit experience
• Technical knowledge and demonstrated experience in technical accounting including the research and proposal of company positions on complex accounting issues (i.e. revenue recognition, mergers and acquisition, equity accounting, lease accounting, consolidation accounting)
• Comprehensive understanding and prior experience with design and implementation of accounting policies and procedures
• Previous experience in public accounting supporting SaaS technology industry
• SaaS technology accounting experience
• Strong communication skills
• Experience with Netsuite

Medallia is committed to equal pay and transparency. The annual base salary range for this position is $109,600 - $217,800. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short- term and long- term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal- opportunity workplace and is an affirmative -action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

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