Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The Role and Team

Medallia’s legal team works to be a competitive advantage for the company, delivering smart, creative legal solutions that power growth. Our efforts have made us one of the most respected and well-liked teams at Medallia.

The Commercial Legal team supports this mission by working with our colleagues across the organization to close commercial deals at scale. We are negotiators, with deep knowledge of the law and business, which allows for quick, confident counsel and decision making. We are writers, with a style that expresses complex ideas in straight-forward language. We are strategic business advisors and work closely with key stakeholders across the organization. We are legal generalists and eager to collaborate cross-functionally with sales, professional services, product, and engineering teams to navigate the legal environment to negotiate commercial agreements with our customers. We are team players, generous to our colleagues and focused on the team’s success. Most of all, we are passionate about our work, and we are always looking for opportunities to get better at what we do.

We are seeking a first-rate contract Legal Counsel who can balance multiple responsibilities and tasks in a fast-paced environment to perform the duties and responsibilities of an employee on maternity leave. This engagement is for a short-term 6-months contract role.

• Negotiate and close good deals across EMEA with a special focus on the UK. As Legal Counsel, you will be responsible for contract review of Non-Disclosure Agreements, Master Subscription Agreements, Data Protection Addendums, Codes of Conduct, in accordance with Medallia policies and guidelines, leading smart, relationship focused negotiations with some of the largest and most respected companies in the world and with institutions in the public sector. And you will be empowered to find creative, efficient ways to close deals that deliver value to both Medallia and our customers.
• Review and negotiate procurement agreements for Medallia, including benefits contracts and vendor DPAs.
• Demonstrate excellent writing skills. At the heart of every transaction we do, is a contract that should express even the most complex ideas in clear, straight-forward prose. And each draft that we deliver is surrounded by written comments that should explain our position, persuade the reader, and drive the parties toward an efficient deal close.
• Be a legal generalist. You will provide legal counsel on a broad range of legal issues, such as procurement/benefits related questions and privacy law and you will help business stakeholders across the company navigate legal matters.
• Engage your colleagues. You will be integral to Medallia’s success, but you won’t stand alone. Instead, you will bring a collaborative mindset and a commitment to work with colleagues across the company.
• We are determined to build the best commercial team in the industry. And we are going to get there by hiring lawyers who share our passion and giving them the opportunity to take on big challenges. Together, we are going to learn and improve and fight for great results.

Minimum Qualifications

• UK qualified lawyer
• Minimum 3 years PQE in a law firm and/or in-house legal department
• At least 2 years negotiating SaaS-related commercial contracts
• Interest in supporting both private and public-sector commercial transactions
• Proficiency in English

Preferred Qualifications

• 3+ years of law firm experience
• Experience negotiating tech sector commercial contracts
• Experience in public sector contracting (G-Cloud Agreements)
• Highly collaborative person who supports their colleagues, who champions our mission and wants to win as a team
• German, French or Spanish language skills
• Positive attitude and desire to get things done

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal- opportunity workplace and is an affirmative -action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.