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Global Head of Revenue Operations



New York, NY, USA
Posted on Tuesday, June 25, 2024

About Us

Duco is making waves! Financial institutions in the digital economy succeed or fail based on their ability to deal with complex data across their operations quickly and efficiently. Many of the world’s leading Financial Services companies trust Duco with the management and automation of their complex, mission-critical data. Duco brings together capabilities covering data extraction, ingestion, transformation, reconciliation, and reporting, all in one agile cloud-based SaaS platform.

Headquartered in London, with offices in New York, Boston, Wroclaw, Singapore, and Antwerp, Duco serves clients across the globe. Our customers include over 15 of the largest global international banks as well as asset managers, insurers, brokers, hedge funds, fund administrators and service providers.

About The Role

You will be joining the Sales Leadership team as the Global Head of Revenue Operations, leading and scaling a team of Sales Enablement and Revenue Operations Analysts and playing a pivotal role in helping to shape and drive Duco’s growth across the globe.

Reporting to the Chief Revenue Officer and working closely with relevant cross-functional teams across the wider commercial organization, you will be responsible for enabling frontline sales teams to increase efficiency and efficacy of the sales process, providing strategic direction and reducing friction in the process. You are data-driven, humble, and execution-focused.

What you will be working on:

  • Designs, implements, and manages sales forecasting, planning, and budgeting processes.
  • Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
  • Ensures planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes employed within the firm.
  • Provides leadership to the sales organization, and counsel to the CRO, in implementing sales organization objectives that appropriately reflect the firm’s business goals.
  • Responsible for equitably assigning salesforce quotas and ensuring the firm’s financial objectives are optimally allocated to all sales channels and resources through the quota program.
  • Accountable for the timely assignment of all sales organization objectives.
  • Partners with senior sales leadership to identify opportunities for sales process improvement.
  • Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch. Fosters an organization of continuous process improvement.
  • Evaluates and prioritizes investments in enabling technologies in support of sales organization productivity.
  • Responsible for the optimal deployment of sales personnel.
  • Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
  • Leads a change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models.
  • Works closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success.
  • Aligns reporting, training, and incentive programs with these performance management priorities.
  • Creates content for QBRs, firm presentations and monthly board reporting package
  • Monitors and analyses KPI trends including pipeline management, account development, forecast, conversion rates, sales cycle, and quota attainment.
  • Ensures sales reports and other internal intelligence is provided to the sales organization. Develops new reporting tools as needed.
  • Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives.
  • Working closely with sales leadership and Human Resources, establishes a sales force training plan focused on developing and reinforcing critical sales competencies.
  • Prioritizes training objectives for selling, sales management, and sales support roles.
  • Oversees the delivery of field and HQ training to sales, sales management, and sales support personnel.
  • Working with Human Resources and senior sales leadership, designs sales incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy and align with business and sales organization objectives.
  • Oversees sales compensation plan administration. Establish sales compensation program rules, policies, and procedures.
  • Ensures sufficient resources are assigned to adequately administer sales compensation programs.
  • Works closely with Accounting, Finance, and Human Resources to establish rules, policies, and procedures associated with sales compensation.
  • Directs and supports the consistent implementation of company initiatives.
  • Achievement of firm sales, profit, and strategic objectives.
  • Accountable for the on-time implementation of sales organization quotas and performance objectives.
  • Accountable for the thorough implementation of sales organization-impacting initiatives. · Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
  • Accountable for accurate and on-time reporting essential for sales organization effectiveness. Achievement of strategic objectives defined by company management.

Ideally, you will have:

  • 10+ years of experience in revenue operations
  • Prior experience managing sales operations in a high-growth technology or financial technology company and leading growth through funding rounds
  • Strong analytical and problem-solving skills with the ability to derive insights from complex data sets
  • Proficiency in CRM systems (Salesforce preferred) and sales analytics tools such as Clari and Gong
  • Excellent project management skills with the ability to manage multiple initiatives simultaneously
  • Strong communication and collaboration skills with the ability to work cross-functionally
  • Execution-driven, with excellent leadership and delegation skills
  • Experience with sales enablement and training programs
  • Broad experience designing knowledge of sales compensation plans and performance metrics
  • Proven track record of driving operational excellence in sales organizations
  • Experience managing, driving performance, and cultivating teams through professional development, data, objectivity, and measurable outcomes


  • An annual base salary between $175,000 and $225,000 based on experience and qualifications
  • A competitive variable compensation package
  • Healthcare plans partially subsidized by Duco
  • 401k Plan with a very competitive safe harbor match
  • Unlimited PTO, because we trust our people to manage their own time off
  • Enhanced family leave
  • Cycle to Work and Tech Scheme
  • Home Working Allowance
  • Dedicated annual budget for learning and development, to nurture your career growth
  • Spot rewards, so we can say thanks when you do a really great bit of work
  • An Employee Assistance Program
  • An Employee Equity Purchase Scheme, so you have a personal investment in the success of the company

Want to do a little more research before you apply?

Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team think about life at Duco. You can also find out more about us on LinkedIn.


Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at Include your contact information, the role you're applying for, and how we can accommodate you.

During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, weight, height, or any other protected characteristic under applicable law.