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Event General Manager - Phoenix



Administration, Operations
Phoenix, AZ, USA
Posted on Friday, June 7, 2024

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

About the Role:

Join us for a delicious adventure! Fever is looking for a General Manager to manage the operations of Candytopia! – an immersive indoor experience near Phoenix, Arizona. This is a full-time, seasonal position expected to run June to early January 2025.

As our GM, you’ll help bring to life the imaginative candy wonderland of Candytopia – leading our team of Brand Ambassadors in welcoming guests with high energy, big smiles, and tasty treats.

Responsibilities include:

  • Execute day-to-day Candytopia! operations, establishing and maintaining a positive, high energy work environment.
  • On-site management and operation of the experience, located at the Scottsdale Fashion Square
  • Overall responsibility and main point of contact for all departments including, but not limited to: venue, staff, technicians, and guests.
  • Develop and implement a process for the set up and maintenance of the experience rooms as well as the resetting and restocking of rooms throughout the day.
  • Work with your on-site team to develop a system for storage, inventory, and replenishment of stock and other supplies needed for the experience.
  • Learn and help manage the POS systems located at each point of sale.
  • Onboard new team members.
  • Draft preferred staff schedule for local labor provider to fulfill, and ensure staff are clocking in and out, shift patterns are running smoothly, breaks are implemented and time cards are validated and approved.
  • Address and communicate all staff related issues to local labor provider.
  • Ensure a high standard of cleanliness and safety in the venue, especially all COVID-related safety procedures.
  • Follow reporting procedures and guidelines when dealing with incidents on site.
  • Effectively communicate to all Guests, Candytopia team members, & contracted vendors.
  • Handle any problems / special requests with guests.
  • Handle guestlist and assist with guests check-in procedures.
  • Weekly reporting on daily operations and technical issues to management

Schedule & Pay:

The contract will run approximately 6 months, starting in late June and running through the first weekend of January 2025. The experience is expected to operate five days a week in afternoon/evening with longer hours on Saturdays. The experience will be closed Thanksgiving Day, Christmas Day and New Year’s Day. The schedule could vary based on ticket sales.

Rate: Will be discussed during the interviewing process.

Required Skills:

  • You have 3+ years of previous experience in a management position for an experiential pop-up event, amusement park, hospitality, or retail establishment with high foot traffic.
  • Must have experience in using Google Drive and the Google suite of applications including Sheets, Word, Google Meetings.
  • You are internally motivated with a high energy profile.
  • You are a strong leader used to engaging with the public and managing staff.
  • You can work autonomously and at your initiative
  • You have excellent communication skills, are team oriented and have strong leadership skills.
  • You have the ability to deal with stressful situations in a calm and professional manner.
  • Comfortable working in a fast paced environment.
  • Willingness to execute AND/or delegate all related duties.
  • You are legally allowed to work in the US.
  • You are based in the Greater Scottsdale area.

To apply:

Email your resume to with the subject line “GM for Candytopia”

About Candytopia:

Join us in Candytopia, where colossal candyfloss constructions meld with a tantalizing taffy twistedness. If you’ve ever dreamed of nibbling your way through Candyland or scoring a Golden Ticket, you’ve come to the right place!

This interactive art installation celebrates the vibrant colors and flavors of your favorite sugar-coated delights in an array of vast environments, from flying unicorn pigs to a marshmallow lover's paradise. Visitors to Candytopia will experience a sprawling sanctuary of confectionery art, and be transported to an imaginative wonderland full of candy-fied play elements, sweet photo opportunities, and confectionary delights of all kinds!

Who we are:

Fever is the global leading live-entertainment discovery tech platform, with a clear mission: to democratize access to culture and entertainment.

Fever has developed a proprietary technology that inspires its global community of over 125M people through personalized and curated experiences in their local city, whilst empowering entertainment and event creators to reach new audiences and enhance their experiences.Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Van Gogh: The Immersive Experience” winner of USA Today's 10 Best Readers Choice award.

The company, present in over 100 major cities across the globe, is backed by leading investors such as Goldman Sachs, Alignment Growth (growth equity investor in global entertainment and consumer tech, led by former Warner Bros and Time Warner), Goodwater Capital (the largest dedicated consumer technology platform globally), Smash Capital (a late-stage venture capital firm led by former Disney and growth equity investors, backer of Epic Games), Eurazeo, Vitruvian Partners and Atresmedia among others.

To pursue our objective, we are looking for bar-raisers, people that want to work hard, have fun, and make history with us.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice