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Lead City Coordinator - Tokyo



Tokyo, Japan
Posted on Wednesday, June 12, 2024

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

What is Candlelight?

  • Candlelight concerts are a unique musical and sensory experience created by the beautiful ambience of candlelight.
  • Our concerts highlight talent from upcoming artists to professional musicians and allow you to enjoy some of the most famous works of classical music in a completely new way and in various, spectacular locations.
  • Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more!

We are seeking an Event Coordinator to work with our team to manage Fever Originals’ flagship experience, Candlelight in their City. This position is freelance and with flexible hours varying month to month dependent on availability, which may be extended and lead to other Fever Originals event work or permanent opportunities in the future.

Please note: Due to the nature of this role, candidates will need to travel often to manage the events and ideally be local to the area.

Responsibilities will include:


  • Coordinating the operations and logistics of each event in your City
  • Liaising with artists and suppliers, negotiating the best rate for multiple bookings
  • Creating schedules and advancing key documents to all suppliers and venues staff
  • Booking and training staff for all events through our agency staffing partner
  • Attending weekly project updates with the Project Manager and Associate Producer to review, action and implement important production details, event reviews and policy procedures
  • Overseeing inventory for storage solutions
  • Research and attending site visits for potential venues to expand in your city
  • Occasionally assist with evaluating and executing walk-throughs of potential venues


  • Managing scheduled event timings as the main POC onsite
  • Implementing new or amended production details, company policies and procedures
  • Dealing with customer queries and complaints
  • Creating Event Reports and Incident Report forms
  • Encouraging high performance and implementing improvements with in your team
  • Providing photographs and feedback after each event to your Project Manager
  • Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event

What we’re looking for:

  • 2+ years event management experience and/or relevant degree (preferred)
  • Keen interest and passion in live music and delivering events
  • 1+ year event management experience
  • Exceptional customer service skills
  • Experience in leading a team of staff onsite
  • Strong problem solving skills
  • Works well in a high pressure environment
  • Knowledge on AV and PA systems (desirable)

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice