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Senior Operations Project Manager - Payments

Fever

Fever

Operations
Madrid, Spain
Posted on Nov 5, 2024

Hi, we’re Fever
We’re excited you are checking out this job offer.

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

As a Senior Project Manager focused on Payments at Fever, you’ll be integral in optimizing the global payment strategy to ensure an efficient, user-centered experience both online and onsite.

About the role:

  • Oversee and coordinate the strategic implementation of Fever’s payment solutions worldwide, ensuring a market-fit approach for new countries and regions.
  • Align payment functionalities and integrations with Fever’s global expansion plans, prioritizing features by market demand and payment method.
  • Monitor and analyze payment performance metrics across active markets, identifying trends to optimize transaction success rates and minimize payment friction.
  • Collaborate closely with internal teams, including Product, Business Development, and Fraud Prevention, to ensure seamless integration and execution of payment solutions.
  • Manage relationships with existing and potential payment providers, negotiating terms to secure favorable conditions and facilitate Fever’s international growth.
  • Define and implement best practices for performance data analysis, encompassing dispute rates, transaction declines, and fraud prevention.
  • Ensure a robust reporting framework for payment performance, enabling data-driven decisions that drive user satisfaction and profitability.

About you:

  • 4+ years in project management, ideally within the payments or fintech sector, with experience in cross-functional collaboration and strategy.
  • Strong analytical skills, with a demonstrated history of leveraging data to improve operational performance.
  • Proven track record in relationship management, particularly with payment providers and related stakeholders.
  • Excellent communication skills, highly organized, and able to thrive in a dynamic, fast-paced environment.

Benefits & Perks

  • Opportunity to have a real impact in a high-growth global category leader!
  • 40% discount on all Fever events and experiences
  • Home office friendly!
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
  • English and/or Spanish Lessons
  • Gympass (now Wellhub) membership
  • We have free food, drink and fruit at the office!
  • Possibility to receive in advance part of your salary by Payflow

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice