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Integration Engineer (Boomi) - US Time zone

Gloat

Gloat

Delhi, India
Posted on Wednesday, December 27, 2023

Integration Engineer (Boomi) - US Time zone

  • Customer Success
  • Delhi India
  • Intermediate
  • Full-time

Description

About the company:

Gloat puts people and companies in motion. Our Agile Workforce Operating System is helping the world's most renowned enterprises become dynamic organizations, future-fit for any eventuality, and poised for continuous growth and innovation in today's ever-changing economic climate.

We deliver AI-powered intelligence, infrastructure, and applications that enable organizations to effectively tackle change with agility, unlock capacity and productivity, and reduce workforce risk. Today we support industry leaders around the world including HSBC, Spotify, Nestle, Standard Chartered Bank, Schneider Electric, and many more.

Life at Gloat:

Gloat is a revolutionary startup with a global workforce. We have offices in Tel Aviv, New York City and London and work with customers around the globe. We value collaboration, innovative thinking, and curiosity and we’re looking for bright, driven, and passionate people to grow with us. If you care about empowering businesses and people to reach their potential, you’re in for a fun ride.

What are we looking for:

The Integration Engineer (Boomi) is a crucial member of the Solution Engineering team responsible for the successful integration of Gloat's customers' tech stack systems into their customer environments.. You will use Boomi to deliver and maintain custom and productised integrations In addition to ensuring smooth integrations, you will actively contribute to documenting Gloat's best practices for standard integrations and facilitate knowledge sharing across various functions.

As a small company you will also have the opportunity to engage with other aspects of our business

  1. Product Design
  2. Internal and External Documentation

Employment will be done through a third-party company.

Responsibilities

1. Subject Matter Expertise (SME):

  • Expert on the Boomi integration platform, fully understanding its capabilities and requirements.
  • Collaborate with customers to define integration needs and provide expert guidance on technical aspects.

2. Requirements Management:

  • Review and approve all functional and technical integration requirements documentation prior to customer sign-off.
  • Ensure that integration requirements align with customer expectations and project objectives.

3. Timely Delivery:

  • Commit to integration project timelines and consistently meet or exceed delivery commitments.
  • Effectively manage project timelines, dependencies, and resources to ensure successful integration outcomes.

4. Issue Resolution:

  • Investigate and resolve System Integration Testing (SIT) findings in close collaboration with Implementation Consultants.
  • Partner with Research and Development (R&D) teams to address technical issues related to Boomi or other backend/frontend (BE/FE) bugs that may impact integration success.

5. Education and Support:

  • Provide ongoing technical education and assistance to current partners and integrating clients.
  • Collaborate with 3rd-party vendors when necessary to create standard integrations for specific domains.
  • Engage with the Product team to offer insights and recommendations on new integration opportunities based on your experience and knowledge of vendor capabilities.

6. Customer-Facing Responsibilities:

  • Participate in complex design discussions with customers to ensure the seamless integration of Gloat's solutions.
  • Support customers during integration testing phases, offering technical guidance and troubleshooting assistance.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
  • 3+ years of hands-on experience with the Boomi integration platform.
  • Proficiency in API frameworks such as REST, SOAP, GraphQL, etc.
  • Familiarity with various data transfer techniques and concepts including SFTP, SSH, PGP, AWS S3, etc.
  • Strong technical acumen and adept problem-solving skills.
  • Excellent communication and interpersonal abilities for effective customer-facing interactions.
  • Demonstrate ability to work autonomously and efficiently.
  • Experience working with data types such as HCM, LMS, ATS, etc., is an advantage.
  • Employment will be done through a third-party company.

At Gloat, we believe that building the most important company in the history of human capital begins with having a diverse and inclusive workforce ourselves. This means that we look for individuals who can bring unique strengths, perspectives, skills, and backgrounds to our existing teams. Gloat is proud to be an Equal Opportunity Employer, and does/will not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.