About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3000 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Come and be you with us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

About The Role

Our client base is growing rapidly and so is our Revenue Operations team! Our goal is to scale and enhance the experience of our clients, and now looking for an enthusiastic Revenue Operations Manager to help us continue delivering to our clients.

The primary focus of this role centers on crafting and managing processes that enhance customer value and stimulate revenue growth within existing accounts.

The ideal candidate will have experience in Revenue Operations, strong analytical and problem-solving skills, and a deep understanding of CS processes and customer lifecycles.

About You

We are looking for an energetic and positive Revenue Operations professional. In this role, you will familiarise yourself with the customers’ user journey and processes, and offer suggestions for efficiency and improvements to achieve Customer Success goals. You have great project management skills and a knack for technology.

What will you do?

• Work with our existing RevOps team to create and drive growth and retention initiatives across our Customer Success department
• Drive accurate forecasts for renewals and expansions
• Collaborate with global teams to manage the upsell and renewal pipeline effectively
• Work with global teams to understand and optimise capacity of books of business
• Use insights and analytics to refine and advance our strategy within the customer base
• Design processes across all customer segments that utilise automation tactics to drive efficiency across day to day operations
• Run end to end global internal projects to improve how we operate. You will collaborate with all stakeholders from strategy to delivery
• Provide training and support to team members on Revenue Operations best practices and tools
• Ad-hoc requests and projects to support senior commercial stakeholders

Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience, or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us.4+ years of experience in a Revenue Operations or similar role

• Demonstrable experience in a Revenue Operations or similar role
• Strong analytical mindset, advanced excel and experience with Tableau a plus
• Saas company - advantage
• Ability to coordinate and build cross-functional processes (with MIS, finance, Product, Engineering, Marketing and Sales) to support the team and improve work processes.
• Proven experience in Project Management and you desire to learn the products’ functionality
• You’re a tech-savvy with a passion to work in a fast-paced startup environment
• You have an interest in the HR Tech industry
• You’re a team player, self starter with the ability to learn fast

Join our village

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Company share options plan - every employee can eventually become a shareHolder
• Cash allowance for health insurance
• Annual vision allowance
• Annual Headspace subscription and wellness benefits
• Travel support (cycle scheme and season ticket loans)
• Hybrid working from day 1
• Work from home allowance - to get your home office set up!
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
• 2 Social Impact days per year for volunteering
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• Pension scheme auto-enrolment from day 1
• Fun company and team social events (locally and virtually with our global teams)
• We love birthdays - take the day off and receive a special gift

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!

***Learn about HiBob's hybrid working model***

BELONGING AT HIBOB

Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.

We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

Please contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email hiring@hibob.io or speak to the recruiter when they arrange a call with you.

We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.