Director, Industry Advisor - Contract Lifecycle Management (CLM)
Posted on Thursday, December 21, 2023
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination
What you will do:
- Customer Engagement: Collaborate with the sales team to address client needs, deliver compelling presentations, and provide solutions for post-sale expansion revenue, marketing collateral, and industry-specific content.
- Domain Mastery: Stay updated with our CLM market trends and Icertis offerings, ensuring you're well-equipped to present solutions effectively, represent and articulate the value of CLM with Icertis.
- Post-sale Expansion: Identify and capitalize on expansion opportunities within the existing customer base, offering tailored solutions to meet evolving needs.
- Customer Adoption: Implement strategies to ensure full customer adoption and value realization from our products and services, fostering long-term satisfaction.
- Market Insights: Analyze trends, customer feedback, and competition to provide insights for product development and go-to market assets and strategies.
- Proposal Development: Contribute to the creation of tailored proposals demonstrating value and supporting revenue growth. Provide inputs for the value-engineering processes needed to effectively justify the ROI of customer investments.
- Performance Metrics: Contribute to defining and tracking key metrics for your specific domain and areas of focus, concentrating on the team’s impact on growth in ARR, positive marketing momentum, and analysts’ perception.
- Stakeholder Collaboration: Collaborate across departments for aligned strategies supporting customer success and customer value realization.
- Value Engineering Responsibilities:
- Articulating Value: Contribute to defining and articulating the quantifiable value propositions of our solutions. Provide insights on methodologies to measure and present the tangible benefits and efficiencies gained by clients through our CLM software.
- Customer Convincing Strategies: Collaborate with the team to create compelling narratives backed by quantifiable metrics that illustrate the advantages and cost-effectiveness of our solution. Support strategies to effectively communicate these benefits to prospective clients.
What you will bring:
- Additional Requirements:
- Public Sector Experience: Previous roles involving work in the public sector domain.
- FedRAMP Experience: Experience dealing with FedRAMP is advantageous.
- Government Contracting Expertise: Experience or familiarity with government contracting concepts and workflows is highly advantageous.
- Industry Expertise: Possess 5-8 years of comprehensive experience in Contract Lifecycle Management or relevant software industry, showcasing a deep understanding of market trends, client needs, and industry challenges.
- Customer-Centric Approach: Proven ability to understand customer pain points, articulate value propositions effectively, and leverage this understanding to create impactful solutions.
- Cross-Functional Collaboration: Experience collaborating with sales, marketing, and product development teams, translating industry insights into actionable plans aligned with company objectives.
- Analytical Skills: Strong analytical capabilities to interpret market data, customer feedback, and competition, extracting actionable insights to guide business strategies and product development initiatives.
- Communication Proficiency: Excellent communication and interpersonal skills to effectively convey complex industry concepts, both internally and externally, fostering a collaborative and innovative team environment.
- Educational Background: A Bachelor's degree in a relevant field; additional qualifications or certifications related to CLM or industry expertise are advantageous.
What we offer:
We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.
To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fifth year in a row!
• Equity (RSUs) and shared ownership in the company
• Flexible work location (role dependent)
• Paid maternity and paternity leave
• 7 Days for Humanity in 2022 – paid volunteer days
• Generous holidays including the 4th of July week off – paid
• Extensive remote onboarding program and virtual employee engagement events
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to firstname.lastname@example.org or get in touch with your recruiter.
Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.