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Principal Functional Consultant Europe (all genders)



Frankfurt, Germany
Posted on Wednesday, June 5, 2024
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination
Position Summary:
Join our dynamic team as a Principal Functional Consultant (PFC) and become the primary expert contact for our customers across Europe (Germany, France, Netherlands, Spain, and more).
You'll oversee business process and tool implementation discussions, ensuring a clear understanding of business requirements to design effective Icertis Contract Intelligence (ICI) solutions.
In this role, you will evaluate and resolve business process, system, and interface issues to optimize how our customers create and use contracts.
You will supervise a functional team based in India and Europe, guiding them daily to ensure project goals and objectives are met. Reporting directly to the Professional Services Director, you'll oversee project execution from start to finish.
Your deep knowledge of business dymamics and ICI software will be crucial.
You'll work closely with customers to define software architecture based on actual business needs rather than predefined software preferences.
While this position is primarily remote, occasional travel to customer sites and team meetings is required (approximately one trip of three days per month within Europe, subject to customer needs).
This role can be based anywhere in Germany, with the option to work from our offices in Frankfurt or Munich if you are in these areas.

What you will do:

  • Manage Icertis product implementations for customers, taking full ownership of project execution and customer relationships.
  • Oversee system configuration and deployment activities across multiple engagements.
  • Supervise functional consultants on a daily basis to ensure project tasks are progressing.
  • Support the program manager in creating and maintaining project plans and financials.
  • Contribute to building and fostering an internal consulting capability within the Professional Services group.
  • Manage project-based teams effectively.
  • Collaborate closely with the business to conceptualize and formulate solutions that address key implementation objectives within scope, schedule, and effort constraints.

What you bring:

  • Fluency in German and English is essential.
  • Structured working style with excellent documentation skills.
  • Strong ability to understand and investigate business needs to align them with software implementation projects.
  • Prior experience in implementing Contract Management/Supply Chain applications is of advantage.
  • Quick and innovative thinker with the ability to interpret trends and patterns from data and develop effective strategies and actions to achieve objectives.
  • Excellent written and verbal communication skills, with strong interpersonal skills to develop and foster peer-to-peer relationships with client counterparts.
What we offer:
We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.
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Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to or get in touch with your recruiter.
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