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Sr. Sales Engineer (Melbourne)



Sales & Business Development
Melbourne, VIC, Australia
Posted on Wednesday, November 1, 2023
About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to be building the technology that powers breakthrough solutions for our customers, helping them cure diseases, fight fraud, crush pandemics, and accomplish their most ambitious missions—even if it’s getting humans to Mars. Learn more at and follow us @Neo4j.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Sr. Sales Engineer

Asia Pacific is adopting Neo4j rapidly and is now the fastest-growing region globally. With the popularity of graphs growing exponentially, you will have the exciting opportunity to promote the growth and shape the future of an emerging technology—and help organizations take advantage of all that graph databases have to offer.

At Neo4j, our Sales Engineers are pivotal to our company’s success. As a critical member of our regional go-to-market team, you will partner with our sales executives to showcase the value of our graph data platform and manage the technical aspects of the sales cycle. You will help organizations across industries including Financial Services, Telecommunications, Technology, Government and Life Sciences understand the business and technical value of representing data using Neo4j graphs—beyond rows and columns. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

What Success Looks Like:

  • Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
  • Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
  • Collaborating effectively with Sales, Customer Success, Professional Services, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

What You’ll Do:

  • Actively drive and run the technology evaluation stage of the sales process, working with Sales as the key technical advisor and advocate for our products and services.
  • Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
  • Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
  • Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.
  • Continuously learn Neo4j capability, including but not limited to usage and integration with third-party tools and services, to confidently articulate the business and technical value of Neo4j, address competitive differentiation, and handle objections.
  • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
  • Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows.
  • Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.
  • Travel up to 50% to assist in deal creation and closure, and provide support to your team as required.

What You’ll Bring:

  • 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
  • Experience working with different data technologies in either of the following areas: enterprise data architecture, data engineering, data science or cloud data architecture.
  • Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.
  • Hands-on experience and proficiency in SQL and at least one of the following languages: Python, Java, JavaScript, Go, C#.
  • Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
  • Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
  • Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.
  • An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve.
  • Knowledge of NoSQL databases (MongoDB, Cassandra, DynamoDB, etc) and/or graph databases (Neo4j, TigerGraph, OrientDB, JanusGraph, etc) - a strong plus!
Why Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry across the globe, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

  • Neo4j is one of the fastest scaling technology companies in this industry. Well over $100M ARR and still rapidly growing.
  • Raised biggest round of funding in all of database history ($325M Series F).
  • Backed by world class investors like Google Ventures (GV), Neo4j has raised over $582M in funding and is currently valued at $2Bn. This puts them among the most well-funded database companies in history.
  • 75% of Fortune 100 use Neo4j with more than 800 enterprise customers including Comcast, eBay, Adobe, Lyft, UBS, IBM, Volvo Cars and many more.
  • Emil Eifrem (CEO) has built an amazing culture that prides itself on relationships, inclusiveness, innovation and customer success.
  • Countless awards in the industry. Massive Enterprises and individual developers/ data scientists love Neo4j. Strong sense of community and ecosystem is built around the platform.
  • A recent Forrester Total Economic Impact Study pegged Neo4j as delivering 417% ROI to customers.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all of the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})

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