Companies you'll love to work for

People Operations Specialist

OTA Insight

OTA Insight

People & HR, Operations
Athens, Greece · Oregon, USA
Posted on Thursday, February 22, 2024

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series of B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 560 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀

Become the backbone of our People Operations team, responsible for people ops excellence, compliance, and driving continuous improvement. You'll wear multiple hats, from processing payroll and managing benefits to ensuring legal compliance and streamlining processes, while working on some exciting strategic projects.

Where you'll shine:

  • Payroll & Fleet: Work alongside the People Operations Manager to ensue smooth payroll & fleet operations, while fielding employee questions like a champ.
  • Benefits: Full ownership of EMEA/APAC employee benefit programs, guiding employees through enrollments and terminations, and keeping them informed through engaging sessions, while driving our annual Total Reward positioning.
  • Compensation: Partner with the EMEA People Ops Manager to plan and execute the annual Total Rewards review, ensuring fair and competitive compensation.
  • Compliance: Stay ahead of the curve on employment laws and regulations, keeping our practices compliant and communicating updates effectively.
  • Processes: Identify and implement opportunities to streamline efficiencies, automate tasks, and continuously improve our HR practices.
  • Project Powerhouse: Dive into strategic initiatives like year-end, forecasting, and M&A activities, contributing your expertise and proactive approach.
  • Policy Architect: Design and draft employee lifecycle policies and procedures that enhance and optimise the employee experience and communicate this to team members and functional leaders .

Who you are:

  • Possess a relevant degree and at least 3 years of experience in a similar role.
  • Passionate about process improvement, diversity & inclusion, social law, and local health & safety regulations.
  • A master communicator with a knack for data analysis and a proactive spirit.
  • Organizational ninja, juggling deadlines and priorities with a cool head and a smile.
  • Independent, autonomous, and hands-on, always willing to roll up your sleeves and collaborate effectively.

What's in it for you:

  • A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world
  • Unlimited time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively
  • A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do
  • Workshops and frameworks that help employees realise their full career potential
  • A mandate to operationalize and democratise research through tools, training, and processes
  • The opportunity to shape the products that more than 85,000 users rely on worldwide
  • A choose-your-own mobility budget when you’re based in Belgium or a company car
  • Extensive health insurance packages for you and your dependents prioritising our employees' holistic well-being and healthcare needs
  • Private pension funding through group insurance
  • A compensation that values your work and which we will proactively keep competitive

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.