Otrium is a purpose-led business – we see a future where all clothing is worn.
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Every year, billions of items are produced globally but are never sold. Clothing goes unworn and often ends up in landfills. This is a huge waste of creative energy, labor, natural resources and investment. Otrium is changing fashion from the inside out: we are an online fashion outlet marketplace and we tech-enable designer brands to find an owner for every item they produce.
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Our global business
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Founded in Amsterdam and headquartered in the cloud, Otrium also has hubs in New York and London. As a digital-first company, we work around the globe and don’t need to limit our HQ to one location or a single hub. We want to ensure our O-team can work in a way that best fits their needs, whether that’s remote-first, hub-first, or hybrid (50/50).
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Otrium is also committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
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Here’s to freedom, flexibility, and global inclusivity!
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Your impact
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As a Customer Experience Intern, you will contribute in optimising the customer experience, before and after an order is placed, by doing research, assisting in daily operational work and contributing in projects.
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Your responsibilities
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You will investigate opportunities to optimise the customer experience
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You will ensure that our customer communication is aligned across all channels
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You will ensure that our data is updated and analysed, and will come up with new initiatives based on this
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You will be involved in supervising our Customer Service Team
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You will perform day-to-day operational tasks
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You will support the Customer Experience team with managing the different projects
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What you'll bring to the team:
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Eligible and available for a 6-month internship, 40 hours per week, starting in January 2024
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You need to be enrolled in a Dutch university during all time of the internship or a recent graduate with eligibility to work
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Studying Communication, Marketing, International Relations, or another relevant subject
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Interested in the customer experience area
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Great communication in English. Speaking other languages is a plus.
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Flexible, adaptable, proactive, and organised
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Our values:
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Every member of the O-team uses our values in their everyday working lives. They act as our internal manifesto to help us think about how we act as a collective team, and they link directly to our mission: All clothing should be worn.
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#Only together - We are a human business. We are empathetic. We are inclusive. We care about each other, our customers and partners. We know that developing innovative solutions in today’s fast-pace world is complex. It takes more than one person to succeed!
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\n#Humble and Real - We are grateful, we are humble, we are open. We listen, we learn, we share. We’re modest and always open to the possibilities and different perspectives.
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\n#We own it - We are passionate, high performing, we drive for output. We bring things home! We are agile and adaptable problem solvers. Prepared to fail and learn fast, we embrace and share mistakes so that we learn from them.
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What's next
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Excited about what you're reading? Let us know more about who you are and why we should work together!
Awards 🏆 We’ve won some awards recently that confirm we are on the right track. We’re very proud of being featured in great magazines and being listed by many awesome companies & organisations as one of the best startups at this moment. Here are some examples:
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Technology Fast 50 2020
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DELOITTE
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Rising Star 2019
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DELOITTE
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Europe's 100 Hottest Startups
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WIRED
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30 Under 30
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FORBES
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Otrium is a purpose-led business – we see a future where all clothing is worn.
Every year, billions of items are produced globally but are never sold. Clothing goes unworn and often ends up in landfills. This is a huge waste of creative energy, labor, natural resources and investment. Otrium is changing fashion from the inside out: we are an online fashion outlet marketplace and we tech-enable designer brands to find an owner for every item they produce.
Our global business
Founded in Amsterdam and headquartered in the cloud, Otrium also has hubs in New York and London. As a digital-first company, we work around the globe and don’t need to limit our HQ to one location or a single hub. We want to ensure our O-team can work in a way that best fits their needs, whether that’s remote-first, hub-first, or hybrid (50/50).
Otrium is also committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
Here’s to freedom, flexibility, and global inclusivity!
Your impact
As a Customer Experience Intern, you will contribute in optimising the customer experience, before and after an order is placed, by doing research, assisting in daily operational work and contributing in projects.
Your responsibilities
You will investigate opportunities to optimise the customer experience
You will ensure that our customer communication is aligned across all channels
You will ensure that our data is updated and analysed, and will come up with new initiatives based on this
You will be involved in supervising our Customer Service Team
You will perform day-to-day operational tasks
You will support the Customer Experience team with managing the different projects
What you'll bring to the team:
Eligible and available for a 6-month internship, 40 hours per week, starting in January 2024
You need to be enrolled in a Dutch university during all time of the internship or a recent graduate with eligibility to work
Studying Communication, Marketing, International Relations, or another relevant subject
Interested in the customer experience area
Great communication in English. Speaking other languages is a plus.
Flexible, adaptable, proactive, and organised
Our values:
Every member of the O-team uses our values in their everyday working lives. They act as our internal manifesto to help us think about how we act as a collective team, and they link directly to our mission: All clothing should be worn.
#Only together - We are a human business. We are empathetic. We are inclusive. We care about each other, our customers and partners. We know that developing innovative solutions in today’s fast-pace world is complex. It takes more than one person to succeed!
#Humble and Real - We are grateful, we are humble, we are open. We listen, we learn, we share. We’re modest and always open to the possibilities and different perspectives.
#We own it - We are passionate, high performing, we drive for output. We bring things home! We are agile and adaptable problem solvers. Prepared to fail and learn fast, we embrace and share mistakes so that we learn from them.
What's next
Excited about what you're reading? Let us know more about who you are and why we should work together!
Awards 🏆 We’ve won some awards recently that confirm we are on the right track. We’re very proud of being featured in great magazines and being listed by many awesome companies & organisations as one of the best startups at this moment. Here are some examples:
Technology Fast 50 2020
DELOITTE
Rising Star 2019
DELOITTE
Europe's 100 Hottest Startups
WIRED
30 Under 30
FORBES
Otrium is the first-class fashion outlet. Our members get access to the most fashionable brands at unbeatable prices, instantly delivered to their doorstep.
Through an amazing team effort we’ve been able achieve amazing growth. Now we’re looking for more talented people to join our ambitious, committed and fun team to take the next step with Otrium.Our website
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